Privacy Policy

Your photos are personal. We treat them that way.

VIVIF.AI — PRIVACY POLICY Last updated: December 31, 2025

This Privacy Policy explains how Blackthorn Interstellar LLC ("Blackthorn," "Vivif," "we," "us," or "our") collects, uses, and discloses information when you access or use vivif.ai and related services (the "Services").

By using the Services, you agree to this Privacy Policy.

1. SCOPE

This Privacy Policy applies to information collected through the Services and related communications (such as support emails). It does not apply to third-party websites or services you access independently.

2. INFORMATION WE COLLECT

We collect the following categories of information:

2.1 Information You Provide

  • Email address (for account creation, login, and communications)
  • Content you submit, including photos/images you upload (such as JPEG, PNG, and WebP) and the outputs generated from those images

2.2 Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address
  • User agent / browser and device information
  • Timestamps and basic service logs (such as request and error logs)

2.3 Payments Payments are processed by third-party payment processors. We do not store your full payment card number or card security code. We may receive limited payment-related information (such as confirmation that you paid, timestamps, and transaction identifiers) to operate the Services and provide support.

3. HOW WE USE INFORMATION

We use information we collect for purposes including:

  • Providing and operating the Services (including processing your images and generating outputs)
  • Creating and maintaining accounts and authenticating users
  • Processing purchases and subscriptions and providing billing support
  • Communicating with you about the Services (transactional notices, service updates, and support)
  • Securing, maintaining, debugging, and improving the Services (including quality assurance, troubleshooting, and product development)
  • Detecting, preventing, and addressing fraud, abuse, and security issues, and enforcing our Terms
  • Complying with applicable law and responding to lawful requests

We do not publicly display your uploaded photos or generated outputs for marketing or promotional purposes without your explicit permission.

4. HOW WE DISCLOSE INFORMATION

We do not sell your personal information.

We may disclose information in the following circumstances:

4.1 Service Providers We may share information with third-party service providers who help us operate the Services (for example, providers for payments, hosting/storage, computing/processing, email delivery, and abuse prevention). These providers process information on our behalf under agreements intended to restrict their use of information to providing services to us.

We may change or add service providers at any time.

4.2 Legal, Safety, and Rights We may disclose information if we believe in good faith that disclosure is reasonably necessary to:

  • Comply with law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of Blackthorn, our users, or others
  • Detect, prevent, or address fraud, abuse, security, or technical issues

4.3 Business Transfers If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets, information may be transferred as part of that transaction.

4.4 With Your Direction We may disclose information when you request or direct us to do so.

We may also disclose aggregated or de-identified information that does not reasonably identify you, as permitted by law.

5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies as needed to operate the Services, maintain sessions, support security features, and improve reliability and performance.

You can control cookies through your browser settings, but disabling certain cookies may cause parts of the Services to function improperly.

6. DATA LOCATION

We are based in the United States, and information may be processed and stored in the United States or other locations where we or our service providers maintain facilities.

7. DATA RETENTION

We retain information for as long as we reasonably need it to provide, maintain, secure, and improve the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We do not promise any specific retention or deletion period for any category of information.

8. SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

9. YOUR CHOICES

You may request account deletion by contacting us. We may retain certain information as permitted or required by law and for legitimate business purposes (such as fraud prevention, security, and accounting).

10. CHILDREN'S PRIVACY

The Services are intended for adults (18+). We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information directly to us, contact us and we will take reasonable steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last updated" date. Your continued use of the Services after the update becomes effective means you accept the updated Privacy Policy.

12. CONTACT

Blackthorn Interstellar LLC (Vivif.ai) Attn: Privacy Vivifai 1750 Prairie City Rd Suite 130 #940 Folsom, CA 95630

Email: lvvi@i.eafgila

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